Business Development Manager | Luxury Market Manager

• Location: Phnom Penh
• Career Level: Employment
• Employment Type: Full Time
• Salary Range: TBD
• Start Date: Fri 01 June, 2018
• Application Deadline: Sun 15 April, 2018

Purpose of the role

The role of the Business Development Manager is an integral role in the development of new collaborative efforts and maintaining internal procedures with our offices in Cambodia. The suitable candidate will actively participate in the development of new and existing markets and products for its core business. Based in Phnom Penh, the ideal candidate will become a part of a great team of travel professionals in Cambodia

• Responsible for new business development strategies and planning in both the leisure and MICE segment
• Liaising with customers to understand the requirements and anticipate on this
• Develop business relationships with key accounts in finding solutions to increase business opportunities on all levels of the business (leisure and MICE) from A to Z
• Working with different departments and their respective managers with focus on sales, product development, operations, quality control measures and customer relations
• Ensuring that all relevant data is uploaded in Asian Trails’ administration system and an understanding of the overall IT technology concept with possible administrator support in collaboration with IT colleagues.

• Creating training and quality management roles, in accordance to the company’s structure;
• Design and host/coordinate on inspection trips for agent familiarization trips leading to new business;
• Act as intermediary between the departments where necessary and assist with ad-hoc requests.
• Screens potential products and partnership (hotels, activities, regions, communities) in the destination, negotiate agreements with local partners and integrate promising products in the product portfolio
• Analyze trends and needs of existing and new markets, develop new tours and product ideas in coordination with Product Manager and will conduct regular training with Inbound and MICE teams
• The ambassador of Asian Trails Cambodia for any related sales and marketing activities in close collaboration with Asian Trails head office for primarily marketing activities.
• Setting up various plans, training sessions and reports based on business development and internal communication strategies, ranging from SOP’s to business contingency plans in case of emergencies.
• Develop and Supervise Luxury market in Cambodia.
• Directly reports to the Managing Director

• Bachelor’s Degree in Tourism, university degree preferred
• At least 2 years in the tourism (DMC and/or Tour Operator) industry in a similar management position
• Fluent command of verbal and written English is a must, with a good command of French as a second language. Other languages are definitely a plus (German, Spanish and/or Italian)
• Working experience in and / or with the travel & tourism industry in Cambodia is an asset
• Excellent command of Microsoft Office applications and excellent computing skills
• Open for some travel within Cambodia and abroad
• Having capability in developing standards, quality management, coordination and coaching techniques
• Networking knowledge and capabilities are assets we seek in a candidate
• Understanding and flexibility in approach with local ethical values and mentality
• Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A "Can Do" attitude and positive thinking, includes creative thinking
• A strong sense of responsibility and the ability to prioritize and organize are preferred skill sets to fill this role. Working under pressure is to be expected
• The position is open for foreign nationals.

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with present and expected salary, a current photo (not older than 6 months), a copy of all relevant certificates and state why Asian Trails would benefit in hiring the suitable candidate in English (and French) in Word to : hr@asiantrails.com.kh