This is an experiential, applied practice of real-world problem-solving and project-management processes  using  Design Thinking and Lean/Kaizen frameworks. While this is a follow-up program to the previous Design Thinking for Managers, it is suitable for anyone interested in these frameworks and their practical application. After a brief introduction to the frameworks and how they are used, participants will form teams to tackle, complex problems and challenges regularly faced in their workplaces, putting these skills to use and learning through practice.

Who is this program for?

In the busy, rapidly changing business landscape of today, organisations face many challenges, such as:

1. Persistent, “Wicked” problems: Are you bothered by problems that won’t go away? Are you putting off
addressing issues because you don’t see easy solutions?

2. Time is short, while challenges mount: Do you feel there aren’t enough hours in the day to address all
your tasks? Do you feel overwhelmed by demands for your time and attention?

3. Communication is difficult: Do you have a hard time getting your messages across to colleagues, bosses
and customers? Do you feel you spend most of your day writing messages and feel frustrated that you
don’t have time to do “real work”?

4. We Need New Ideas, yet no ideas come forth: Do you feel “creativity” is a foreign word? Are you frustrated
that you keep trying the “tried-and-true” ways of solving problems without seeing results?

This program is for:

• Entrepreneurs
• Junior managers
• Manager-track professionals
• Experienced managers
• Business owners

Practical Outcomes

The participants will learn:

• Practical knowledge and skills in Design Thinking and LEAN/Kaizen-based problem-solving and project management, and basic understanding of different tools and activities
• Hands-on practice in problem-solving and creating service/project design, by applying the above skills to their own unique work situations
• The work processes and practices taught will establish accountability and self-responsibility among participants while increasing opportunities and quality of collaboration and teamwork
• Tools in effective communication, project management and problem-solving that they can use in their workplace, share with colleagues, and continue honing their skills.

TRAINING PLAN

DAY 1: Frameworks and Challenge Discovery
First, participants will learn design thinking, LEAN/Kaizen methodologies and frameworks through engaging
activities and gain tools that they can use in daily life. They will also share and explore their workplace
challenges together.

• Morning I Check in, Why LEAN? Design Thinking? Mind+Body, Seeing Each Other
• Morning II What is Happening Here? Mapping and Understanding Our Challenges
• Afternoon I Case Listening Clinic | Scenario Storming Defining Our Scope, Understanding Relationships
• Afternoon II Ideation techniques-SCAMPER, brainwriting, “yes, and…” Ideas to Prototyping

DAY 2: Project/Challenge Workshop
Participants will form teams to apply learnings to their real-life challenges. Teams will self-organise based
on the challenges identified in the workshop. Each group will work with the facilitator as they work apply
ideas throughout the day, culminating in sessions where they tests solution prototypes

• Morning I “What are we Not Seeing?” Equilateral Triangles
• Morning II Team Clinic/Coaching sessions
• Afternoon I Making & Testing to Learn (Prototyping)
• Afternoon II User Testing Sessions, Debrief, Reflections, Next Steps, Check out

Full Course Details:

ABOUT THE TRAINER:

Master Facilitator of stories, conversations, and innovations
Our trainer has 28 years of working in the US, Europe, Japan and ASEAN, in business strategy, communications, marketing, development, media and community-based social innovations. For the last 20+ years, he’s helped clients large and small across industries and markets to grow, transition into new arenas, create new services and products, and tighten their strategies and goals. His focus has always been fostering conversations and
collaborations that spark change, among those familiar with each other or strangers across cultures and disciplines.

He works with clients from Cambodia, the US, Europe and SE Asia. UNDP, USAID, CARE International, People In Need, Japan Foundation, yLabs, Digitas, Factory Phnom Penh, Urbanland, Smart, and Chip Mong Group are among those that he’s teamed up with in the recent years.

Early Bird Price:

$265 for Member | $315 for Non-Member
Deadline: 4 August 2025

Normal Price:

$280 for Member | $330 for Non-Member

This training will be conducted in English

SIGN UP TODAY!

For more information contact Vannrithy VAN, Junior Training Academy Officer Email: market.analyst3@eurocham-cambodia.org  Telegram +855 10 887 950