What if better communication could unlock your next big opportunity? In today’s fast-paced global economy, being able to speak and write clearly isn’t just helpful, it’s a strategic advantage.
This 2-day interactive workshop is designed for professionals who want to sharpen their English and communication skills to thrive in meetings, manage difficult conversations, write with precision (and AI support), and pitch ideas that make people listen.
Built around real scenarios from marketing, HR, sales, and business development, this practical training helps professionals speak and write with clarity, professionalism, and influence.
Course Objective & Outcomes
This training will develop the core English communication skills that professionals need to participate actively in meetings, write with clarity, handle complex conversations, and present ideas with confidence and influence.
By the end of this training, participants will be able to:
- Structure and express ideas clearly and persuasively in English during meetings and discussions
- Draft and revise professional business emails with improved tone, clarity, and accuracy
- Use AI tools such as ChatGPT to enhance writing quality and save time
- Respond to difficult feedback and complaints using respectful, constructive language
- Apply structured responses in difficult conversations
- Apply storytelling frameworks to pitch ideas with greater impact and emotional resonance
- Demonstrate improved confidence and fluency in both written and spoken workplace communication
Course Overview
Throughout the course, learners will complete a customised learning path aiming at 4 core skills of business
English: informative speaking, professional writing, persuasive speaking & communicating under pressure.
Who is this course for?
Mid-level to senior professionals in marketing, sales, HR, business development, and related fields who want to elevate their English communication in a practical and engaging way. Suitable for learners at B1-C1 level
CEFR.
Course Value Proposition
By registering in this course, learners will receive:
- A high-impact, interactive workshop experience with real business scenarios
- Guided practice in AI-assisted writing tools to improve productivity and clarity
- Personalised feedback and coaching on speaking and writing performance
- A practical Resource Pack including templates, AI prompts for effective writing, useful expressions, and language strategies
- A certificate of completion to showcase their upgraded communication skills
- Opportunities for peer learning and professional networking during the sessions
Detailed Itinerary
Day 1: Foundations and Tools for Clear Communication
Module 1: Say It Right – Expressing Ideas Clearly in Meetings & Discussions
In this module, you will:
- Speak with clarity, structure, and confidence in meetings
- Use signposting language and summarising to stay on track
- Practice active listening and on-the-spot speaking
- Adapt communication styles to suit different audiences and meeting purposes
Module 2: Handle It Well – Feedback, Complaints & Difficult Conversations
In this module, you will:
- Use language strategies to deliver constructive messages under pressure
- Express negative feedback effectively
- Navigate client or team complaints professionally
- Recognise cultural and emotional factors that influence difficult conversations
Day 2: Writing and Speaking with Influence
Module 3: Write Smart – Effective Business Writing with AI Support
In this module, you will:
- Identify key principles of clear, professional email writing
- Use AI tools (e.g., ChatGPT) to draft, improve, and refine business communication
- Compare human vs AI writing with a focus on tone, structure, and clarity
- Organise information logically to ensure business writing is actionable and audience-focused
In this module, you will:
- Use storytelling frameworks to present ideas with emotion and logic
- Structure and deliver a compelling pitch or presentation
- Build persuasive language skills for internal and external audiences
- Tailor messaging to the audience’s values, priorities, and expectations
Full Course Details:
Instructor Background
Our trainer is a Professional Communication Specialist with 15+ years of experience in Business English and Soft Skills training across Southeast Asia. With an extensive academic and corporate training background,
she designed and delivered communication programs for more than 200 teams, helping professionals improve their clarity, confidence, and real-world effectiveness in the workplace.She is the founder of LXLabs,
a Cambodia-based digital training provider specialising in practical English and communication tools for frontline and mid-level professionals.
Early Bird Price:
$265 for Member | $315 for Non-Member
Deadline: 18 July 2025
Normal Price:
$280 for Member | $330 for Non-Member
For more information contact Vannrithy VAN, Junior Training Academy Officer Email: market.analyst3@eurocham-cambodia.org Telegram +855 10 887 950
