Job Details
  • Location: Phnom Penh
  • Career Level:
  • Employment Type:
  • Application Deadline: Fri 30 September, 2022
Job Description

Position Summary:

  • Associate Service engineers are responsible – under the supervision of the Service engineer - for the maintenance and correction of products that have been sold. They offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions. They provide information and procedures to address the inquiries, concerns and requests to their products and services
  • Associate Service engineers are responsible to develop service methods that lead customers extended service agreement after expired warranty, to achieve TSS financial service targets
  • Associate Service engineers represent and reflect Dynamic’s company principles and ethics in all dealings with fellow employees and customers

    Job Description:

  • To do preventive maintenance services according to the monthly service schedules of equipment under warranty and service agreement, TSS including on-call service support.
  • To do basic repair and troubleshooting either at customer site or dynamic workshop.
  • To inspect all new arrival equipment, prepare for delivery, and to assist the engineer for installation to the end-user.
  • To attend the services training to develop the relevant skills and knowledge for future improvement.
  • To update daily reports and weekly reports of service activities to his/her seniority.
  • To regularly maintain company properties such as tools, demo unit, office assets …etc.
  • To maintain good communication with internal/external customers and vendors.
  • To assist and cooperate with another co-worker in a related job and follow the company's core values.
  • To comply with the company rule & regulation, including quality of work environment and safety through KAIZEN & 5S; and
  • To perform other related tasks as assigned by the superior.
  • Bachelor’s degree: Engineering Background
  • Minimum experience: Not required
  • Must be familiar with all parts of the product as well as familiarity with electrical or mechanical procedures that may have effect on the products being purchased
  • Computer literacy Ms. Word, Excel, PowerPoint
  • PC software, hardware maintenance and networking.
  • Maintenance and servicing for all kind of equipment.
  • Must have excellent communication skills both written and verbal to relay the problem and solution to customers and top management
  • Friendly with co-workers and customers, good interpersonal and communication skill
  • Excellent analytical and problem-solving skills
  • Basic business concept/private company
  • Dynamic result oriented with leadership qualities
  • Willing to travel frequently based on job require.
  • High commitment to complete job and willing to work overtime. Good at time-management and prioritization
How to Apply

To apply for this position, please kindly click apply and submit your CV and Cover letter or contact to 012 803 918 (Telegram) for more detail.