Job Details
  • Location: Phnom Penh
  • Career Level:
  • Employment Type:
  • Application Deadline: Fri 30 September, 2022
Job Description

Position Summary:

  • Associate Service engineers are responsible – under the supervision of the Service engineer - for the maintenance and correction of products that have been sold. They offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions. They provide information and procedures to address the inquiries, concerns and requests to their products and services
  • Associate Service engineers are responsible to develop service methods that lead customers extended service agreement after expired warranty, to achieve TSS financial service targets
  • Associate Service engineers represent and reflect Dynamic’s company principles and ethics in all dealings with fellow employees and customers

    Job Description:

  • To do preventive maintenance services according to the monthly service schedules of equipment under warranty and service agreement, TSS including on-call service support.
  • To do basic repair and troubleshooting either at customer site or dynamic workshop.
  • To inspect all new arrival equipment, prepare for delivery, and to assist the engineer for installation to the end-user.
  • To attend the services training to develop the relevant skills and knowledge for future improvement.
  • To update daily reports and weekly reports of service activities to his/her seniority.
  • To regularly maintain company properties such as tools, demo unit, office assets …etc.
  • To maintain good communication with internal/external customers and vendors.
  • To assist and cooperate with another co-worker in a related job and follow the company's core values.
  • To comply with the company rule & regulation, including quality of work environment and safety through KAIZEN & 5S; and
  • To perform other related tasks as assigned by the superior.
Requirements
  • Bachelor’s degree: Engineering Background
  • Minimum experience: Not required
  • Must be familiar with all parts of the product as well as familiarity with electrical or mechanical procedures that may have effect on the products being purchased
  • Computer literacy Ms. Word, Excel, PowerPoint
  • PC software, hardware maintenance and networking.
  • Maintenance and servicing for all kind of equipment.
  • Must have excellent communication skills both written and verbal to relay the problem and solution to customers and top management
  • Friendly with co-workers and customers, good interpersonal and communication skill
  • Excellent analytical and problem-solving skills
  • Basic business concept/private company
  • Dynamic result oriented with leadership qualities
  • Willing to travel frequently based on job require.
  • High commitment to complete job and willing to work overtime. Good at time-management and prioritization
How to Apply

To apply for this position, please kindly click apply and submit your CV and Cover letter careers@dynamic.com.kh or contact to 012 803 918 (Telegram) for more detail.